Any Questions?
FAQs
How long will shipping take?
All of our gold jewelry is handcrafted to order, aside from ready-to-ship items. Once your order is processed, crafting takes 10-15 business days. After completion, your order ships via FedEx/DHL/UPS within 5-7 business days (depending on destination).
Ready-to-Ship Items ship within 1-2 business days. Rings requiring resizing will need an additional 3 business days for processing. For standard shipping, expect delivery in 10-30 business days via Meest/EMS/USPS/DPD/PostNL/Hermes. Expedited shipping options (FedEx/DHL/UPS) are also available for faster delivery.
Stock loose stones ship the same day. Custom-cut stones ship within 5 business days.
What are your shipping rates and options?
We supply Standard Shipping and Expedited Shipping.
- Orders value under USD 99:
Standard Shipping cost (Meest/EMS/USPS/DPD/PostNL/Hermes): USD 10
Expedited Shipping cost (FedEx/UPS/DHL): USD 36
- Orders value between USD 100 - USD 199:
Free Standard Shipping
Expedited Shipping cost: USD 36
- Orders value over USD 200:
Free Expedited Shipping
For security reasons, some countries (including Brazil, Mexico, etc.) are eligible for Expedited Shipping only.
What are my payment options?
We support PayPal Payment & Shopify Payment. Credit Cards: Visa, Master Card, and American Express transactions will be handled by PayPal & Shopify.
All online cards transactions at Craft Jeweler are secured. We do not store your card numbers/information.