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FAQs
Have a question ? We are here to help.
Is the shipping free?
- Order value between $1-$99, we charge only USD10 for Standard Shipping, USD36 for Expedited Shipping.
- Order value between $100-$199, free Standard Shipping.
- Order value $200+, free Expedited Shipping.
- Standard Shipping: 10-30 days delivery.
- Expedited Shipping: 3-7 days delivery.
- More info about shipping policy, please refer to our Shipping Policy page.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 3-7 working days with FedEx/DHL/UPS Express. 10-30 working days with Meest/EMS/USPS/DPD/PostNL/Hermes Express.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.